Privacy Policy

1. Introduction

Vivid Sprout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Educational background and academic records
• Passport and visa information
• Financial information for scholarship applications
• Any other information you provide when using our services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your information for the following purposes:

• Providing education consultancy services
• Processing university and visa applications
• Communicating with you about our services
• Sending newsletters and educational updates
• Improving our website and services
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Educational institutions for application purposes
• Government agencies for visa processing
• Service providers who assist us in our operations
• Legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Educational records may be retained for extended periods as required by educational institutions and immigration authorities.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability

8. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about our use of cookies.

9. International Transfers

Your information may be transferred to and processed in countries other than Singapore for the purposes of university applications and visa processing. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: